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If you are not home, our delivery driver will leave a calling card with instructions on how to rearrange your delivery or collect your item from a local depot. You can also provide delivery instructions at checkout.

Yes, you can modify your order as long as it hasn't been dispatched yet. Please contact our customer services team as soon as possible with your order number and the changes you'd like to make.

Yes! You can still place an order for out-of-stock items. We'll dispatch it as soon as it's back in stock and keep you updated on the expected delivery date.

Yes, you can add a "Leave with neighbour" instruction at checkout. Please include the house number and name of your neighbour. Note that this may not be possible for all delivery types, particularly pallet deliveries.